Responsible Gaming

Gaming Should Be Entertainment

Playing pokies and online casino games should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While gaming can be fun, it's important to approach it with realistic expectations and healthy habits. Remember that the house always has an edge, and outcomes are determined by chance.

Age Verification

You must be 18 years of age or older to participate in gambling activities in Australia. If you are under 18, please do not use gaming services. Gambling is strictly prohibited for minors.

All operators on this site verify player age before allowing access to gaming platforms. If you are aware of a minor gambling, please report it to the relevant authorities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Watch for these warning signs in yourself or others:

• Chasing losses by gambling more to recover money lost
• Spending more time and money on gambling than intended
• Hiding gambling activities or lying about how much you gamble
• Neglecting work, school, family, or relationships due to gambling
• Gambling with money needed for essentials (rent, food, bills)
• Feeling anxious, irritable, or restless when not gambling
• Needing to gamble with increasing amounts to get the same excitement
• Failed attempts to cut back or stop gambling
• Borrowing money to gamble or pay gambling debts
• Experiencing mood swings or depression related to gambling

If you recognize any of these signs, it's time to seek help.

Self-Help Tools & Controls

Most reputable gaming operators offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
• Loss Limits: Set a maximum amount you're willing to lose in a session or week
• Time Limits: Restrict how long you can play in a single session
• Reality Checks: Receive reminders during play about how long you've been gaming and how much you've spent
• Self-Exclusion: Temporarily or permanently block yourself from accessing gaming sites
• Account Closure: Permanently close your account if you choose to stop gambling

Use these tools to set boundaries that work for you. Speak with customer support if you need assistance activating these features.

Support Organizations in Australia

If you're struggling with problem gambling, professional help is available:

Australia

• Gambling Help Online
  www.gamblinghelponline.org.au
  Free and confidential counselling and support services for Australians affected by problem gambling. Available 24/7 via phone (1800 858 858), online chat, and email.
• Lifeline Australia
  Phone: 13 11 14
  Available 24 hours, 7 days a week for crisis support and referral services.
• Beyond Blue
  Phone: 1300 224 636
  Support for mental health and gambling-related anxiety or depression.

International Support (if applicable)

• GamCare (UK)
  www.gamcare.org.uk
• GamStop (UK Self-Exclusion Scheme)
  www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (USA)
  www.ncpgambling.org

If You Need Help

Reaching out for help is a sign of strength, not weakness. If you or someone you know is struggling with problem gambling:

• Contact Gambling Help Online at 1800 858 858 (Australia)
• Use the self-help tools provided by your gaming operator
• Talk to a trusted family member, friend, or counselor
• Consider self-exclusion to take a break from gambling

Support is available, and recovery is possible. You don't have to face this alone.